Support -  Ad Art Sign Company


Ad Art Customer Support and Maintenance


Thank you for visiting Ad Art Support.  Our goal is to provide you with excellent care and to promptly remediate your issue. Please note that the quickest way to open a support ticket is by emailing  You may also phone us at (800) 675-6353.  Please note that our support desk hours are Monday-Friday from 7am-5pm PST.

Our online technical support team for digital can be reached at the Technical Support Page.  Please make sure that you have your Customer Number available and warranty information otherwise please email for incidental support.

We understand the investment that a company makes in the purchase of a new display. Our commitment to that investment is to provide swift and competitive service along with a variety of maintenance options including custom programs to meet the unique needs of every display owner. We stand by this commitment by maintaining the largest installation/service fleet in the United States, stocked with the greatest variety of service components including all sizes of transformers, ballasts, lamps, and wiring materials. Additionally, we maintain an in-house neon division and electronic technicians. We are one of the few sign manufacturers left with this capability.


LED Academy


With the complexity and price of LED displays, you need a partner with strong expertise and experience. Ad Art has made it our mission to equip our clients and resellers with the requisite information in order to make and informed decision regarding the technology, and substantial benefits of LED signs.

Ad Art sets itself apart because we see it as our duty to educate the customer. The Ad Art LED Academy is constantly updated with new products and offers continuous education programs.


Click into our LED Academy